Ever wonder what the next wrinkle in effective
sales will be?
In today's competitive marketplace, we need every edge
we can get.
And how might our future look if we can discover what
that next edge will be?
The answer is selling emotions and desires. Yes, your
future is determined by how well you can sell a desire
rather than a product or service.
Most of us have heard the old expression about selling
the sizzle rather than the steak.
You may feel that such a sales approach lacks real
substance; that you need to provide your client something
of almost tangible value.
It's true. You do. But did you know most people prefer
to spend their money on products and services that
enhance their emotional well-being?
So what does that tell you about what you should be
selling and how you should tailor your presentations?
Today, reaching our target market is simply no longer
enough. Once we reach a potential client, we must both
interpret as well as help shape our customers
desires.
The very essence of good sales is helping your client
make the decision that's best for them regarding your
product or service. In order to do that, you must know
what their emotions are in that arena.
So let's take a look at some basic desires and
emotions that are common to most everyone:
The desire to be free - This desire is currently
expressed in our culture in a big way. Cell phones,
laptop computers, and even wireless service. On line bill
paying. Click and go. One stop shopping. Anything that
gives people the sense of not being tied down.
"How can I save more time and become more efficient?"
is a question we hear a lot these days.
So how can you include the element of freedom into
your marketing of your product or service?
The desire for social recognition - Studies have
consistently shown that the number one thing people
desire, even over money, is recognition. Recognition is a
powerful emotion and can be expressed in many different
ways. Awards, buyer reward programs, and endorsements are
just a few.
Power is another. How can your product or service
empower your client? What new powers will it give them?
What powers that they have now will it increase?
Certainly one of the biggest ways the desire for
social recognition displays itself in our culture is
through having more money and the material things money
will buy. How will your product or service help you
client achieve that?
The desire to be a hero - While this last desire is
admittedly not for everyone, for those that do have this
one, it is very strong.
How can what you have to sell make someone a hero? How
will it make your prospect look good in other people's
eyes?
Finally, remember that mattress sales people don't
sell mattresses; they sell a good nights sleep and sweet
dreams. And newspapers don't really sell newspapers, they
sell news.
Make desires affordable for your clients now. Sell
desire and succeed.